Privacy Policy
Last updated: May 2026
1. Who We Are
Sairam Honda is an authorized Honda two-wheeler dealership operating 7 showrooms across Nizamabad district, Telangana, India. Our registered address is Hyderabad Road, Near Collectorate, Nizamabad — 503001.
This Privacy Policy explains how we collect, use, and protect personal data when you interact with our website at www.sairamhonda.com or contact us via phone, WhatsApp, or in person at any branch.
2. Information We Collect
We may collect the following personal data:
- Contact details — name, phone number, and WhatsApp number when you send us an enquiry
- Usage data — pages visited, browser type, device type, and approximate location via Google Analytics (anonymized IP)
- Purchase information — vehicle purchase details, EMI preferences, and exchange vehicle details when you buy from us
- Service records — vehicle registration number and service history when you book a service appointment
3. How We Use Your Information
We use your personal data to:
- Respond to your enquiries about Honda bikes, scooters, and services
- Send you pricing updates, offers, and new model announcements (only if you have consented)
- Process vehicle purchases and arrange finance/EMI documentation
- Schedule service appointments and send service reminders
- Improve our website based on aggregated analytics data
- Comply with Honda India (HMSI) dealership reporting requirements
4. WhatsApp Communication
When you tap a WhatsApp button on our website, you initiate a conversation with us via WhatsApp (operated by Meta Platforms, Inc.). We will only contact you on WhatsApp for matters you have expressly enquired about. We do not add you to broadcast lists without consent.
5. Google Analytics
We use Google Analytics to understand how visitors use our website. Google Analytics collects data such as pages viewed, time on site, and approximate geographic location via IP address anonymization. This data is aggregated and does not identify individual users. You may opt out by installing the Google Analytics Opt-out Browser Add-on.
6. Data Sharing
We do not sell your personal data. We may share data with:
- Honda Motorcycle & Scooter India (HMSI) — for warranty registration and authorized dealer reporting
- Finance partners (HDFC Bank, SBI, Bajaj Finance) — only when you apply for a vehicle loan, with your consent
- Google — aggregated, anonymized analytics data via Google Analytics
- Legal authorities — when required by law or court order
7. Data Retention
We retain customer purchase and service records for 7 years as required by Indian accounting and tax regulations. Enquiry data is retained for up to 12 months. You may request deletion of your data at any time (subject to legal retention requirements) by contacting us at the address below.
8. Your Rights (DPDP Act 2023)
Under India's Digital Personal Data Protection Act 2023, you have the right to:
- Access the personal data we hold about you
- Correct inaccurate personal data
- Erase your personal data (where legally permitted)
- Withdraw consent for marketing communications at any time
- Nominate a person to exercise your rights on your behalf
9. Cookies
Our website uses cookies for Google Analytics and Google Tag Manager. These are analytics/performance cookies. No advertising cookies are set by this website directly. You can manage cookie preferences through your browser settings.
10. Security
We implement appropriate technical measures including HTTPS encryption, HTTP security headers, and access controls to protect your personal data against unauthorized access or disclosure.
11. Contact Us
For any privacy-related queries or to exercise your data rights, contact us:
- Phone: +91 8886640573
- WhatsApp: +91 9666679377
- Address: Sairam Honda, Hyderabad Road, Near Collectorate, Nizamabad — 503001, Telangana
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the updated policy.